Medical Green Channel Overview

The Medical Green Channel is a one-stop medical appointment booking service provided by Sinoaid Health. It helps you avoid long waiting times and cumbersome booking procedures, enabling you to receive treatment more quickly for both outpatient and hospitalization services.

Key Features:

• Priority Booking
  The Medical Green Channel offers priority booking for outpatient and/or hospitalization appointments at selected hospitals in Mainland China. The service covers around 1,200 hospitals in major cities such as Beijing, Shanghai, Shenzhen, and Guangzhou.

• Multiple Enrollment Channels
  You can enroll for medical services anytime through:

  • Online platform

  • 24-hour service hotline (supports English and Mandarin)

• Dedicated Case Manager
  A dedicated case manager will assist you throughout your service journey, ensuring that all your needs are met promptly.

• Escort Service
  The service includes an escort staff member who will accompany you to the hospital, assisting you with the registration process for outpatient and/or hospitalization services.

How It Works:

Step 1: Service Enrollment

• Visit the online portal or call the 24-hour Medical Green Channel service hotline (supports English and Mandarin) to enroll.

Step 2: Communicate with Your Dedicated Case Manager

• A case manager will contact you within 24 hours via phone in your preferred language to understand your medical needs.

Step 3: Escort Service

• An escort will be assigned to accompany you to the appointed hospital and assist with the registration process for outpatient and/or hospitalization services.

Scope and Hospital Selection

• Major Cities Covered:
  The service is available in major cities like Beijing, Shanghai, Shenzhen, and Guangzhou, ensuring that you have access to top-tier hospitals.

• Hospital Network:
  The Medical Green Channel covers about 1,200 hospitals across Mainland China, giving you a wide selection of healthcare options.

Customer Support

• Language Support:
  The service team offers support in English and Mandarin, ensuring you can receive help in your preferred language.

• Availability:
  Medical Green Channel offers 24-hour service, ensuring you can access support whenever needed.

Summary

With the Medical Green Channel, you can easily book priority appointments for outpatient and hospitalization services at selected hospitals, enjoy the support of a dedicated case manager, and benefit from an escort service to assist you during the entire registration process. This ensures a smooth and efficient medical journey.